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Terms of Use

ClassAvatar’s mission is to improve lives through learning. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on the website, the ClassAvatar website, mobile applications, our APIs, and other related services (“Services”).

The Services (defined below) are provided by Vrexbot Tech Private Limited, a private limited company incorporated under the Companies Act, 1956 and having its corporate office in Mumbai , India (hereinafter referred to as “ClassAvatar“, “we“, “us” or “our” as the context may require).

These Terms of Use (“Terms“) govern your use of ClassAvatar’s website, apps, other products and services (“Services“). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates.

These Terms, including the policies referenced in these Terms, represent a binding contract between you and us with regard to the Services. You indicate your agreement to these Terms by clicking or tapping on a button indicating your acceptance of these Terms, by executing a document that references them, or by using the Services. Therefore, please read these Terms carefully, and contact us at legal@classavatar.com. if you have any questions.

1. Accounts

You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of 18 (Eighteen) to use ClassAvatar’s platform.

You need an account for most activities on our platform, including to purchase and access content or to submit content for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and ClassAvatar will not intervene in disputes between students who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

Students must be at least 18 years of age to create an account on ClassAvatar and use the Services. If you are below this age of consent to use online services, you may not create a ClassAvatar account. If we discover that you have created an account that violates these rules, we will terminate your account.

2. Content Enrollment and Access

When you enroll in a course or other content, you get a license from us to view it via the ClassAvatar Services and no other use. Don’t try to transfer or resell content in any way. We generally grant you an access license for the period of the batch you have enrolled in , except when we must disable the content because of legal or policy reasons or for enrollments via Subscription Plans.

When instructors publish content on ClassAvatar, they grant ClassAvatar a license to offer a license to the content to students. This means that we have the right to sublicense the content to enrolled students. As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from ClassAvatar to view the content via the ClassAvatar platform and Services, and ClassAvatar is the licensor of record. Content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on torrent sites).

In legal, more complete terms, ClassAvatar grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a ClassAvatar authorized representative. This also applies to content you can access via any of our APIs.

We generally give a access license for the period of the batch enrolled in to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint, or if we determine it violates our Trust & Safety Guidelines. This lifetime access license may not apply to add-on features and services associated with the course or other content you enroll in. For example, instructors may decide at any time to no longer provide teaching assistance or Q&A services in association with the content, if any. Instructors may not grant licenses to their content to students directly, and any such direct license shall be null and void and a violation of these Terms. To be clear, the access is to the course content but not to the instructor. Also we may have to revoke the access given for the paid course due to unforeseen technical and/or copyright issues. In that case, we will inform you of the same before the access is revoked.

This course is also run on a Metaverse platform apart from the Learning Managing System (LMS). When you enroll for the course, you get access to both platforms . The accessibility to the course on the Metaverse platform is subject to compatible hardware and software. If the same is not adhered to , the accessibility via the Metaverse platform cannot be accessed and is not the responsibility of ClassAvatar. Also considering the continuous evolution of the Metaverse platform in terms of software and hardware developments, it is possible that the accessibility of the current content via the Metaverse platform may not be accessible as the same may not be compatible with the contemporary software and /or hardware in practice and usage. No full or partial refunds will be given in this regard.

3. Payments, Credits, and Refunds

When you make a payment on ClassAvatar, you pay for a particular course and you agree to use a valid payment method. If you aren’t happy with your content, no refund shall be issued.

3.1 Pricing

The prices of content on ClassAvatar are determined based on the terms of the Instructor Terms and our Promotions Policy. In some instances, the price of content offered on the ClassAvatar website may not be exactly the same as the price offered on our mobile applications due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.

We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new or specific cohort users.

Currently, all pricing is shown in INR and this may change in the future and the pricing shown will be the listed currency you see is based on your location .If you are a student located in a country where sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

3.2 Payments

You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card or process other means of payment for those fees. ClassAvatar works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check out our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within 3 days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

Incase fee payments not completely paid, we hold the right to not grant any certificate and/or allow for any lectures/speaker sessions/ interview sessions etc to the student. 

3.3 Refunds

Students pay per course as advertised.No refund is issued once the payment is made for that particular course. The amount is not transferable to another course or another student.

This course is also run on a Metaverse platform apart from the Learning Managing System (LMS on the website.. When you enrol for the course, you get access to both platforms . The accessibility to the course on the Metaverse platform is subject to compatible hardware and software. If the same is not adhered to , the accessibility via the Metaverse platform cannot be accessed and is not the responsibility of ClassAvatar. Also considering the continuous evolution of the Metaverse platform in terms of software and hardware developments, it is possible that the accessibility of the current content via the Metaverse platform may not be accessible as the same may not be compatible with the contemporary software and /or hardware in practice and usage. No full or partial refunds will be given in this regard.

3.4 Deferrals & Exchange—-There are no deferrals of batch period and/or exchange of alternative programs allowed and if any , will be on the sole discretion of the management. 

3.4 Gift and Promotional Codes

ClassAvatar or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for gift or promotional credits applied to your ClassAvatar account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific content. These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your ClassAvatar account. Gift and promotional codes offered by ClassAvatar may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law.

4. Content and Behavior Rules

You can only use ClassAvatar for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

If you are a student, the Services enable you to ask questions to the instructors of courses or other content you are enrolled in, and to post reviews of content. For certain content, the instructor may invite you to submit content as “homework” or tests. Don’t post or submit anything that is not yours.

ClassAvatar has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

5. ClassAvatar’s Rights to Content You Post

We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites.

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize ClassAvatar to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with ClassAvatar for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

6. ClassAvatar’s Rights

We own the ClassAvatar platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.

All right, title, and interest in and to the ClassAvatar platform and Services, including our website, our existing or future applications, our APIs, databases, and the course and content our instructors, employees or partners submit or provide through our Services are and will remain the exclusive property of ClassAvatar and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the India and foreign countries. Nothing gives you a right to use the “ClassAvatar” name or any of the ClassAvatar trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding ClassAvatar or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the ClassAvatar platform and Services:

  • access, tamper with, or use non-public areas of the platform (including content storage), ClassAvatar’s’ computer systems, or the technical delivery systems of ClassAvatar’s service providers.
  • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
  • copy, modify, download ,create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the ClassAvatar platform or Services.
  • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
  • in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as ClassAvatar); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

7. Course Terms

This section covers additional terms that apply to your use of our Course payments collections as a student . By using a Course Subscription Plan, you agree to the additional terms in this section.

7.1 Course Plans

During your subscription to a Particular course, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that Subscription Plan via the Services. The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.

We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the content through the course Subscription Plan.

7.2 Course Disclaimer

The logos used on the ClassAvatar’s page of respective universities & Institutions. are the trademark & copyright of the respective universities & institutions. ClassAvatar is an independent content creator & facilitator of courses and the courses held are not designed , associated and / or licensed by the showcased universities & institutions but by ClassAvatar.

7.3 Certificate Disclaimer

The content , design and signatory /signatories on the certificate issued are subject to change without prior notice and ClassAvatar deserves all rights on the same. Certificate advertised on the website or issued in a previous course may not be held as final certificate imparted. Also, Certificate will be not issued if fees not paid in full. 

7.4 Payments and Billing

The Course fee will be listed at the time of your purchase.. We may also be required to add taxes to your subscription fee .Payments are non-refundable and there are no refunds or credits for partially used periods. We offer access to your course for the batch period in which you have enrolled means you agree to the purchase , irrespective of using the service later or not.

To subscribe to a Course Plan, you must provide a payment method. By subscribing to a Course Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. In the event that we update your payment method using information provided by our payment service providers, you authorize us to continue to charge the then-applicable fees to your updated payment method.

If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.

We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.

7.5 Subscription Disclaimers

We make no guarantees as to the availability of any specific content in any Subscription Plan or as to any minimum amount of content in any Subscription Plan. At any point in the future, we reserve the right to offer or cease to offer additional features to any Subscription Plan, or to otherwise modify or terminate a Subscription Plan at our sole discretion. These disclaimers are in addition to those listed in the “Disclaimers” section below.

7.6 Jobs Disclaimer – We make no guarantees in terms of jobs placement. We will always endeavor to facilitate recruitment of students who have successfully completed the programs but make no guarantee about it in any way. 

8. Miscellaneous Legal Terms

These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarify the legal relationship between us and you.

8.1 Binding Agreement

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with ClassAvatar. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

Any version of these Terms in a language other than English if is provided then it is for convenience only and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

8.2 Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our instructors is making misleading statements in their content or you may not agree with their thoughts, suggestions or instructions. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will ClassAvatar or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

8.3 Limitation of Liability

There may be risks inherent to using our Services, for example, if you apply certain course instructions and may not get desired results or they may not benefit you in any way. You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the course fee paid by you for that particular course. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

8.4 Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless ClassAvatar, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

8.5 Governing Law and Jurisdiction

When these Terms mention “ClassAvatar,” they’re referring to the ClassAvatar entity that you’re contracting with. Your contracting entity and governing law is Vrexbot Tech Private Limited, a private limited company incorporated under the Companies Act, 1956 and having its corporate office in Mumbai , India and all these terms are governed by the laws of India, without reference to its choice or conflicts of law principles, and you consent to the exclusive jurisdiction and venue of the courts in Mumbai, India.

8.6 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than 6 months after the cause of action has accrued, except where this limitation cannot be imposed by law.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to legal@classavatar.com.

8.7 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

8.8 No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9. Revisions to the Terms

We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

9.1 Severability and Waiver

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

10. Copyright and Trademark Policy

ClassAvatar respects the intellectual property rights of our instructors, and other third parties and expects our users to do the same when using the Services. We reserve the right to suspend, disable, or terminate the Accounts of users who infringe or are charged with infringing the copyrights, trademarks, or other intellectual property rights of others.

11.Privacy

By using the Services, you agree to our Privacy Policy, the terms of which are incorporated into, and form a crucial part of, these Terms. Our Privacy Policy sets out the terms on which we process any personal or financial data we collect from you, or that you provide to us. Our Privacy Policy shall also apply to your use of our website and by using our website, you consent to such processing and you warrant that all data provided by you is accurate.

12. Force Majeure

Neither of us shall be liable to the other for any delay or failure in performance under these Terms, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, death, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.

Grievance Redressal

The contact details of the officer are as below:
E-mail id: legal@classavatar.com